Repair and Maintenance

MTS provides a wide range of repair and support options to ensure your business is always running smoothly.
Expert Repair Service, On Your Schedule

If it’s about scanners, there’s nothing we cannot handle. With MTS, you’ll experience the best service and support in the industry. We are committed to going above and beyond to give you the help you need when you need it. From customized service plans to emergency repair support, our dedicated technicians will fix your check scanner, document scanner, book scanner, or digital microform scanner quickly and efficiently. Here’s what we guarantee:

Business Continuity
If something goes wrong with your scanner, you can rely on us to react promptly and efficiently to help you get back on track. Our service and support plans are designed to cut downtime, so you can get on with what you need to do – running your business.
Tailored Repair Plans

Every business operates in its unique way. That’s why we have created a range of customized service and support plans to meet your specific requirements. Whether you need a technician onsite or require a replacement scanner overnight, our team is always here to find the best solution for you.

Fast Response Time
We understand that when you call us, you need a fast response and an even faster solution so that you are back up and running as soon as possible. Our team of experts is committed to giving you the best service as well as addressing any other future mishaps that may occur.
We’ve Been Fixing Scanners Since 1981

And this has made us experts in our industry. We’ve built strong long-term relationships with our clients and have become their trusted partners for hardware solutions, repair, and maintenance.

With over 40 years of experience doing what we do best, we’ve helped thousands of financial institutions, corporate businesses, and government bodies improve their business efficiency, productivity, and customer service. When you choose MTS, we promise to always provide you with the best hardware solution for your business backed by a hassle-free, reliable, and professional end-to-end experience.

Our Most Popular Service Plans
Advanced Exchange Service

We send you a replacement scanner overnight and you send us back the scanner requiring repair.

Depot Repair Service

You send us your scanner requiring repair to our depot. Once repaired we send your scanner back to you.

Advanced Depot Repair Service:
We provide you with a loaner scanner by the next day in exchange for the scanner requiring repair. Once repaired we send you back your scanner.
Onsite Service and Repair
We send a technician onsite to assess, service, and repair your scanner. If required, we send your scanner to the closest customer repair hub.
Hybrid Service and Repair
Depending on your needs, we provide you with a customized combination of any of our services.
Need Help Choosing The Right Service For You?

Our team is always ready to help. Fill in the form below and one of our experts will get in touch with you as soon as possible.